Fulfillment Policy

Order Processing and Service Delivery

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At Turf Advisory, we are dedicated to providing top-tier services tailored to the construction and tech sectors. Upon finalizing a service agreement, our team will begin processing your request within 48 hours. You will receive a confirmation email that includes a detailed breakdown of the project scope, timelines, and deliverables.

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Cancellation and Refund Policy

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We recognize that circumstances can change, and you may need to cancel or modify your service request. Please review the details of our cancellation and refund policies:

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Cancellations:

• To cancel a service, please contact your initial point of contact or at info@turfadvisory.com within 24 hours of signing the service agreement.

• Cancellations requested after this period may incur a cancellation fee equivalent to the value of work completed up to that point.

Refunds:

• Refunds are available for services that have not yet commenced. To request a refund, please contact your initial point of contact within 7 days of payment.

• For services that have already started, refunds will be evaluated on a case-by-case basis, considering the portion of work already delivered.

Non-refundable Services:

• Custom consultancy and advisory services that have commenced are generally non-refundable. These terms will be explicitly outlined during the service agreement process.

 

Contact Information

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For any questions or concerns regarding our fulfillment policy, please reach out to your initial point of contact or email us at info@turfadvisory.com.

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